All sales are final. We don't give refunds for any reason, before or after delivery starts. Try the free trial before you buy, and only order what you are sure you want.
1. No refunds
Once a payment is confirmed, we don't refund it, in full or in part. This includes when:
- you change your mind, before or during a package;
- you enter the wrong channel name;
- you aren't live during part of a day, week or month package (the period keeps running);
- the viewer count on Twitch doesn't match an exact number, or the package doesn't bring followers, income or other results, which we never promise;
- Twitch or any other platform removes views, changes its counters, or restricts, suspends or bans your channel (see the Terms of Service);
- we close your account for breaking the Terms of Service.
2. If something goes wrong on our side
If an outage on our side means you don't get part of the time you paid for, we deliver the missing time later, on the same channel. We don't pay it back in money.
3. Paying the right amount
- Send the exact amount shown on the payment page. Crypto transfers can't be reversed.
- If you send less than the order total, the order stays incomplete until you pay the rest from the order page. We don't return amounts that were sent.
- If you send more than the order total, we don't return the difference.
- If a payment expires before it is confirmed, the order is cancelled. Funds that never reached us stay in your wallet.
4. Free trial
The free trial costs nothing. Use it to check that MeowViewers works for your channel before you pay.
5. Questions
For questions about an order, write to support@camargo.quest and include your order number. You'll find it in your dashboard and on your order page.
Nothing in this policy limits rights that the law gives you and that can't be waived.